Privacy Policy

Last updated: July 1, 2026

This Privacy Policy explains how Orange Nest Painting LLC ("we," "us," or "our") collects, uses, and shares information when you use our website, request a painting estimate, or contact us. We serve the Chicago, Illinois area. By using our website and submitting a request, you agree to the practices described below.

1. Information we collect

We only collect the information you choose to give us through our online estimate wizard or contact form, plus limited technical data your browser sends automatically. This includes:

Contact details: your name and email address.
Location details: your ZIP code and street address, used to confirm you are within our service area and to prepare an accurate estimate.
Project details: photos of your home that you upload, the surfaces and rooms you want painted, paint and color preferences, condition notes, timing, and any additional notes you provide.
Message content: if you use our contact form, the message you write to us.
Technical data: standard information such as your IP address, browser type, and device, collected automatically when you load the site.

We do not ask for or collect payment card numbers, Social Security numbers, or other sensitive identifiers through this website.

2. How we use your information

To prepare and send you a painting estimate.
To contact you about your request or your message, by email.
To confirm whether your address falls within our service area.
To schedule and carry out painting work you hire us for.
To operate, secure, and improve our website.

We do not sell your personal information, and we do not use it for purposes unrelated to your estimate request or inquiry.

3. How we share your information

We do not sell your data. We share it only with the service providers we rely on to run the website and process your request:

Resend — our email delivery provider, used to send you a confirmation email and to deliver your request (including any photos you attach) to our team's inbox.
Cloudflare — hosts this website, runs the code that processes your request, and securely stores submitted estimate requests (including photos) so our team can review them. Cloudflare also protects the site from abuse.
OpenStreetMap (Nominatim) — converts the ZIP code you enter into an approximate location, only to check whether it falls within our service area.
Google Fonts — provides the fonts used on the site; your IP address is processed when fonts load.

These providers process your information on our behalf under their own privacy and security terms. We may also disclose information if required by law or to protect our legal rights.

About your photos: Photos you upload through our estimate wizard are sent directly to our team's private inbox and email — they are not posted publicly, not hosted on a public image-sharing service, and not shared with anyone outside our business.

4. Advertising & analytics

We do not currently run advertising trackers (such as the Meta Pixel or Google Ads tracking) or analytics tools on this website. If that changes in the future, we will update this policy to reflect what is in use.

5. Data retention

We keep your request and related information only as long as needed to provide your estimate and complete any resulting work, and as required for our business records or by law. You may ask us to delete your information at any time (see Section 7).

6. Security

We take reasonable measures to protect your information, and the site is served over a secure (HTTPS) connection. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your privacy rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us using the details below and we will respond within a reasonable time.

8. Children's privacy

Our website is intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

9. Third-party links

Our site may link to third-party services (such as our social media pages). We are not responsible for the privacy practices of those services; please review their own policies.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last revised. Continued use of the site after changes means you accept the updated policy.

11. Contact us

If you have questions about this Privacy Policy or your information, contact us at:

Orange Nest Painting LLC
Email: orangenestpainting@gmail.com
Service area: Chicago, Illinois and surrounding suburbs

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